HeyTheo
HeyTheo

Privacy Policy

HeyTheo, Inc.

Last Updated: Oct 23, 2025

1. Information We Collect

Personal Information: Name, email, phone number, payment details (if subscribing).

Usage Data: Logs, device information, IP addresses, interactions.

Communications: Information you provide when contacting support.

2. How We Use Information

  • Provide, maintain, and improve the Service.
  • Send notifications, alerts, or updates you opt into.
  • Process payments for subscriptions.
  • Conduct research and analytics.
  • Use third-party AI providers (including LLMs) to process queries and generate insights.

3. Sharing of Information

We do not sell or rent personal data. We may share with:

Vendors & Service Providers: Hosting, analytics, payment processors, AI/LLM providers.

Legal Requirements: If required by law or to protect rights, safety, or property.

4. Data Security

We use commercially reasonable safeguards to protect your data but cannot guarantee absolute security.

5. Data Retention

You have the right to request deletion of your personal data collected by or through our app. If you wish to delete your data, please send an email to support@heytheo.io with the subject line “Data Deletion Request.” Include your name, email address, and any relevant account or user ID so we can verify your identity.

Upon receiving a valid request, we will delete all personal data associated with your account within 30 days, except where retention is required for legal, compliance, fraud prevention, or other legitimate business purposes (such as enforcing our Terms of Service).

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to access, delete, or correct your data. Contact us at support@heytheo.io.

7. Children's Privacy

The Service is not directed at children under 13 (or 16 in certain jurisdictions).

8. International Users

Your data may be transferred to and processed in the United States and other jurisdictions.

9. Changes to Privacy Policy

We may update this Policy at any time. Continued use of the Service constitutes acceptance.